“I just had to write to you about a recent experience I had with your team. On Sat., a pipe connection loosened and separated due to the water temp, gushing water and potentially draining the pool. I was able to temporarily stop the flow.
Monday 8 am I called your office… by 12:30 the pool was back up and running!!!!!!!
What a great team you have. We have now been with you for ten years and I have always been pleased and impressed with you and your staff but this time I had to put it in writing, to make it official.
Please pass my note along to the proper folks with me and my family’s thanks, you saved our Labor Day! Thanks again to all of you and we look forward to many more years with you.